Privacy Policy

Last updated: December 2024

1. Introduction

TutorCRM ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

2. Information We Collect

We collect information that you provide directly to us, including:

  • Account Information: Name, email address, and login credentials
  • Student Data: Student names, contact information, and session records you input
  • Payment Information: Billing details processed securely through Stripe
  • Usage Data: How you interact with the Service, features used, and preferences

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve the Service
  • Process transactions and send related information
  • Send you technical notices, updates, and support messages
  • Respond to your comments, questions, and customer service requests
  • Monitor and analyze trends, usage, and activities

4. Data Storage and Security

We implement appropriate technical and organizational security measures to protect your data. Your data is stored on secure servers with encryption at rest and in transit. However, no method of transmission over the Internet is 100% secure.

5. Data Sharing

We do not sell your personal information. We may share your information with:

  • Service Providers: Third parties that help us operate the Service (e.g., payment processing, hosting)
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Export your data in a portable format
  • Opt out of marketing communications

7. Cookies and Tracking

We use cookies and similar tracking technologies to maintain your session, remember your preferences, and analyze how you use the Service. You can control cookies through your browser settings.

8. Children's Privacy

The Service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at [email protected]